1. Controller
The controller for data described in this Policy is LAN Bulletproof Hosting Ltd., Registration No. 1234567, Suite 12, 2nd Floor, Capital City Building, Victoria, Mahé, Seychelles, operating publicly as LAN Company.
2. Data collected
The operator seeks to minimize personal data collection. Depending on the service configuration, the operator may process:
- Email address
- Telegram username used for support or sales communication
- Origin IP addresses supplied by the customer for routing or tunnel setup
- Traffic metadata, attack telemetry, filtered traffic logs, and operational event logs required to run the protection layer
- Technical dashboard session data necessary for authentication and use of the dashboard
3. Data not intentionally collected
- No behavior analytics for marketing purposes
- No advertising trackers
- No payment card data
- No broad consumer profiling
4. Purposes of processing
- Creating and maintaining customer accounts
- Provisioning reverse proxy and tunnel configurations
- Operating DDoS filtering and monitoring
- Delivering transactional service notifications
- Responding to abuse, legal, support, and privacy requests
5. Legal basis
Processing is carried out as necessary to perform the service contract, maintain security, and comply with legal obligations applicable to the operator.
6. Retention
- Customer account data: retained for the service term and up to 30 days after service expiry, unless a longer retention period is required by law or dispute handling.
- Traffic and attack telemetry logs: retained for up to 7 days.
- MailerSend event data used for technical diagnostics: typically up to 7 days.
7. Data processors and transfers
The operator may use limited processors where required for the service. Based on the current service description, processors may include:
- MailerSend, solely for transactional emails
- Telegram, only where the customer chooses to communicate there
- Infrastructure or hosting providers required to run the dashboard and control systems
These providers may process data under their own terms and privacy notices. The operator does not use customer data for advertising.
8. Transactional email use
The operator uses MailerSend only to send transactional emails such as account notices, service activation notices, renewal reminders, security notices, and service status messages. No marketing or bulk promotional campaigns are sent.
Sender address: no-reply@lan1337.com
9. Cookies and dashboard session data
The public website is designed to avoid unnecessary tracking. The dashboard may use strictly necessary technical session storage or cookies required for authentication, account security, and dashboard operation.
10. Data subject rights
Subject to applicable law, customers may request access, correction, or deletion of their personal data by contacting privacy@lan1337.com. Deletion requests may be limited while the service remains active or where retention is needed for legal compliance, abuse handling, or security analysis.
11. Security
The operator uses administrative, technical, and organizational measures intended to reduce the risk of unauthorized access, disclosure, or loss. No security measure is absolute, and the operator cannot guarantee perfect security.
12. Legal disclosures
The operator may disclose data where required by a valid legal order, lawful request, or abuse response process applicable under governing law.
13. Contact
Privacy contact: privacy@lan1337.com
General contact: info@lan1337.com